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Loss of Booking Income & Alternative Accommodation Cover: Essential for B&Bs

sign out side bed and breakfast

Running a bed and breakfast in the UK can involve carefully managing both guest experiences and the financial stability of the business. Unexpected events, such as fires, flooding, or major equipment failures, can cause sudden closures, which may result in significant lost income from cancelled bookings.

Arranging the right bed and breakfast insurance can help protect the business from the financial impact of these disruptions. Two essential cover types to consider are loss of booking income insurance and alternative accommodation cover. Both can offer valuable support when the B&B cannot operate as planned.

What Is Loss of Booking Income Insurance?

Loss of booking income insurance can help protect a B&B’s revenue if the business is unable to trade due to an insured event. Common causes can include:

  • Fire or smoke damage 
  • Flooding or storm damage 
  • Structural issues that make the premises unsafe 

When a closure occurs, future bookings may be cancelled, and pre-paid reservations may need to be refunded. Loss of booking income cover can offer financial support by compensating for revenue that could have been earned during the period of closure.

When Loss of Booking Income Cover May Apply

This cover typically applies when the B&B is forced to close due to:

  • Physical damage to the premises 
  • Essential equipment breakdown that affects guest services 
  • Insured events such as theft or storm damage 

The policy can provide financial assistance to help cover:

  • The estimated revenue from cancelled bookings 
  • Additional costs, such as re-booking fees or lost deposits 

It can be important to review the policy’s indemnity period, which defines how long the financial support may continue after the incident.

What Is Alternative Accommodation Cover?

Alternative accommodation cover can offer protection for guests if the B&B cannot honour their booking due to an insured incident. This cover may help cover the cost of relocating guests to another suitable accommodation.

Providing this level of guest support can help protect the B&B’s reputation and may assist in maintaining positive relationships with future customers.

When Alternative Accommodation Cover Can Be Useful

Scenarios where this cover may apply include:

  • A burst pipe making guest rooms unusable 
  • Fire damage closing part or all of the property 
  • Severe storm damage affecting guest safety 

The policy can provide financial support to arrange equivalent accommodation, so guests do not face out-of-pocket expenses due to the incident.

Key Considerations for B&B Owners

When exploring loss of booking income and alternative accommodation cover, B&B owners may wish to carefully assess several policy details:

1. Indemnity Period

The indemnity period is the maximum length of time the policy provides financial support. Selecting an appropriate period can help ensure the B&B is covered for the full time required to complete repairs and resume operations.

2. Seasonal Fluctuations

Many B&Bs experience peak trading periods. Policies should reflect the value of bookings during high-demand seasons to help ensure compensation levels match potential income loss.

3. Policy Exclusions

It is essential to review policy documents to confirm:

  • Which types of incidents are covered 
  • Whether gradual wear and tear is excluded 
  • If the policy applies to closures caused by utility failures or supplier issues 

Understanding the scope of cover can help the B&B manage potential risks more effectively.

How Additional Protection Can Support B&B Operations

In addition to these covers, many B&Bs also arrange:

Working with brokers can assist B&B owners in finding suitable policies, comparing options, and selecting cover that reflects the specific needs of their business.

Key Insights for B&B Owners

Loss of booking income insurance and alternative accommodation cover can play a crucial role in helping B&Bs manage financial risks during unforeseen closures. Supporting revenue protection and guest experience can help businesses recover more quickly and maintain their reputation.

Selecting policies with appropriate indemnity periods, cover limits, and seasonal considerations may help ensure the B&B is fully supported when it is needed most.